SEAK in use in Mey’s lingerie and underwear shops: how Mey significantly fine-tune their budget planning, simplify holiday planning and gain more data transparency.
CAMP DAVID | SOCCX
How the SEAK principles applied in the fashion stores of CAMP DAVID and SOCCX: reconciling company goals, the demands of employees and the expectations of customers in fashion retailing.
IT Director Stephan Speckmann in this interview: store managers at GANT achieve a higher-level overview of staff performance and the available hourly budget. Hourly productivity has increased.
Manager for Workforce Management, Omid Soltani, in this interview: greater clarity and better decision-making through SEAK’s Staff Scheduling analysis functions. More transparency when authorizing corrections and leave requests with less paperwork thanks to the Employee Service Portal.
L&T, LENGERMANN + TRIESCHMANN
L&T uses the Employee Service Portal. Employees initiate and manage their own leave requests, correction of forgotten bookings, as well as enquiries about their time balance or leave status.
Hubmann in Stainz, Austria
Workforce management at the Hubmann department stores in Austria. Managing Director Florian Hubmann talks about faster and easier planning as well as increased productivity and efficiency.
The French chain PYLONES reduces staff costs in its German shops with SEAK’s Staff Scheduling without compromising service quality.
Mode Weber (St. Gallen, Switzerland)
Managing Director Lukas Weber in this interview with SEAK: the company benefits from, among other things, additional time resources being freed up by SEAK at management level.
Ahrens department stores
Ulrich Mücke, Commercial Manager and Authorised Signatory at Ahrens, and Alexander Marczoch, Human Resources Manager, in conversation with SEAK. “Target achieved. The figures prove it.”
Intersport GÜ Sport
Rüdiger Günl, owner of seven Intersport shops, in conversation with SEAK. “Compared to other providers, we found that the SEAK solution […] reflects the reality of retailing down to the last detail.”
Managing director Daniel Förstemann in conversation with SEAK. The shoe retailer Förstemann generates shift rotas much more easily since introducing SEAK. Staff scheduling data can be accessed effortlessly and available and absent employees can be identified at a glance.
Klaus Magele, Salamander Austria manager, and Albert Setzger, sales manager, in conversation with SEAK. “No software I know of provides this variety and volume of key figures and interrelationships within a single system.”
” Our consultations have improved noticeably because the planners have a much clearer, more realistic guideline than before. Especially in our fashion departments, I can’t imagine any other solution anymore.”
“Thanks to the SEAK system, we were able to reduce overtime by 80 per cent – and that already in the first year and with an unchanged number of employees”
“It now only takes 30 to 60 minutes instead of two to three hours to plan an entire month’s staff schedules.
What is particularly important is that the quality of service has increased. Because we use more staff hours at busy times compared to before.”
“One thing is certain: our staff presence and thus our customer service have improved. We also know this from the feedback and evaluations of our customers from our internal Qualitize system.
“SEAK software enables smarter, faster and more efficient processes and operations. None of the branch managers use paper and pencil for scheduling any more, only the SEAK system.”
“SEAK software is unrivalled for companies in our field and has become indispensable for our company.”
„The trust of our employees has grown noticeably. They feel taken seriously because they can easily bring in their own wishes as well as manage and settle some concerns themselves.“
“h + p has made great efforts in the past couple of years to consolidate and present all relevant raw information from our systems to clarify how our company relates to indicators of comparable businesses. This helps us to recognize our own position, as well as to identify and leverage potential, especially when comparing it with the HIT circle. “
“We’ve only started working with SEAK recently but I can already draw the following conclusion: In certain stores it is now possible to work with fewer employees.
We have not made any layoffs, but simply redistributed staff optimally. We have transferred employees to other stores or have met their requests for reduced working hours. In other words, a balanced compensation for all parties was achieved.
This resulted in increasing sales, lower costs and an improvement in work processes. “
“An excellent planning, controlling and management tool that has already paid off after only six months!
Based on our own experience and discussions we had with our colleagues in shoe retail who also use SEAK, I am not going out on a limb in saying: we enjoy excellent support with the SEAK team, which I consider to be ›exceptional‹. “
“Using the TPM, we can easily identify dependencies between, for example, already used employee hours and sales, sales per hour or even items per receipt.
Other systems cannot do that. “