Staff Scheduling by SEAK - For more satisfied employees.

Staff Scheduling in retail

Staff Scheduling by SEAK leads to more satisfied employees in retail. Plan according to demand and available working hours. React flexibly to changes.

With staff scheduling that analyses your historical data, takes your specifications into account and supports you with automated planning suggestions, you consistently align your staff deployment with your needs.

Employees only come in when they are actually needed on the floor. This makes staff schedules more flexible and effective, as employees are available at the right times to provide better customer service.

Schedules that take into account individual circumstances and fair planning procedures significantly increase employee satisfaction.

Practical help functions in SEAK enable you to react quickly and correctly to changes in the shift plan, e.g. with the employee substitute search.

Depending on the setting, the planner gets notified if the legal or collectively agreed regulations (e.g. maximum daily, weekly or monthly working time) are exceeded.

Turnover forecast, distribution of hours, holiday planning

Rough annual and holiday planning

Rough annual planning

The annual rough plan provides the hourly staffing requirements over the course of the entire year, which is an important part of staff scheduling. It takes into account seasonal fluctuations, public holidays, annual leave, promotions (marketing calendar) and planned turnover.

As an alternative to turnover, other drivers such as the number of customers, units, etc. can also be used.

Holiday planning

After the general annual rough plan, holidays and other anticipated leave are also integrated.

Planners get the following support:

Display of holiday accounts, incl. annual entitlement, remaining, taken and planned.
Display of staffing requirements for each day throughout the year
Differentiated holiday accounts for approved and (loosely) planned leave

Practical implementation of the planned target

Weekly / monthly planning

SEAK comprehensively supports planners making daily processes particularly easy and convenient.

For example, planners receive an automated proposal for how many hours are required and which employees are best suited for shifts throughout the course of each day. This also accounts for employee qualifications and functions. Another click, and the planner can automatically schedule employees according to this proposal.

Adjusting the plan is just as easy. The program supports manual decision-making in the background by checking that all active rules are complied with.

Frequency coverage

Visitor/customer frequency
Daily forecasts
Minimum staffing

Transparent targets + objectives

- Frequency coverage
- Required staff qualifications
- Planned turnover
- Hourly budget
- Hourly performance
- Weekly and monthly targets, development and projection

Employee interests

Register preferences
Account for contractual hours
Fair distribution of shifts and days off

Notifications in the event of rule violations

Highlights compliance requirements (contracts, law, fairness)
Displays warnings and input restrictions

Make staff schedules available

On the go via smartphone
As a printout
Online
Via email

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Automated plan proposal

Adequate requirements and fairness addressed at the push of a button

Legal regulations

Rest days
Rest periods
Maximum working hours (day, week, month)
Maximum working days per week

Objectively ensuring shifts are fairly distributed

Number and distribution of days off
Number and distribution of shifts
Scheduled shifts
Development of time accounts
Development of holiday accounts

Quality assurance in staff scheduling

Evaluate the plan quality

Evaluate planning quality

Accuracy of the sales forecast
Compliance with the given hourly budget
Completeness of the plan

Staff scheduling in retail

Staff Scheduling in retail

Rough annual and holiday planning

Weekly / monthly planning

Adequate requirements and fairness addressed at the push of a button