Staff Bottleneck Analysis, annual planning, needs-based staffing

Staffing Requirements Planning for retail

Software for staffing requirements planning for retail by SEAK

Increase your productivity with Staffing Requirements Planning by SEAK.

Staffing Requirement Planning by SEAK is a comprehensive solution. It covers an analysis of the current situation, offers an annual plan and a unique analysis of potential. The detailed statistics particularly support managers in controlling.

Every retail company aims to schedule an optimal number of sales employees based on the expected customer frequency and sales target. Achieving this complex target requires staff requirements planning software with appropriate functions developed specifically for retailers.

But what is staffing requirements planning? Staffing Requirements Planning generally understood as the precise determination of the most effective number of hours and employees in each position for the company, taking into account management goals and any other specifications.

This refers to goals such as, for instance, turnover, staff costs and hourly productivity.

SEAK’s Staffing Requirement Planning comprises the four components

  • Staff Bottleneck Analysis (SEAK SBA)
  • Annual planning
  • Demand-Oriented Staffing
  • Controlling

Annual planning

Annual planning forms the basis for optimal staff scheduling.

It includes sales planning, a daily turnover forecast, specific productivity targets as well as the calculation of the annual hours requirement and the actually available employee hours.

As an alternative to turnover, other drivers such as the number of customers, quantities, etc. can also be used.

The staffing requirement can be calculated effortlessly for the entire financial year with the help of the annual simulation, which was specially developed for retailers.

The annual plan as an important part of the Staffing Requirement Planning provides the number of required hours over the course of the year, taking into account seasonal fluctuations.

The following factors are taken into account

  • Target hourly productivity
  • Sales planning
  • Effectively available employee hours
  • Appropriate minimum staffing and opening hours
  • Weekdays categorized by expected turnover volume
  • Marketing campaigns
  • Holidays, public holidays and long weekends
  • Current events

Demand-oriented staffing

Demand-oriented staffing visualises the optimal distribution of employees over the course of each day.

It becomes clear when unnecessary use staffing hours can be avoided and conversely also, at what times more employees on the sales floor can optimally harness the full sales potential.

The following factors are taken into account

  • Available hourly budget
  • Staff structure in the respective planning zones
  • Different types of days over the week
  • Differently weekday categories by expected turnover volume
  • The frequency profiles (visitors, customers, sales, number of items)
  • Holidays, public holidays and long weekends
  • Marketing campaigns

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