Staff Bottleneck Analysis, annual planning, needs-based staffing

Staffing Requirements Planning for retail

Annual planning

Annual planning forms the basis for optimal staff scheduling.

It includes sales planning, a daily turnover forecast, specific productivity targets as well as the calculation of the annual hours requirement and the actually available employee hours.

As an alternative to turnover, other drivers such as the number of customers, quantities, etc. can also be used.

The staffing requirement can be calculated effortlessly for the entire financial year with the help of the annual simulation, which was specially developed for retailers.

The annual plan as an important part of the Staffing Requirement Planning provides the number of required hours over the course of the year, taking into account seasonal fluctuations.

The following factors are taken into account

  • Target hourly productivity
  • Sales planning
  • Effectively available employee hours
  • Appropriate minimum staffing and opening hours
  • Weekdays categorized by expected turnover volume
  • Marketing campaigns
  • Holidays, public holidays and long weekends
  • Current events

Demand-oriented staffing

Demand-oriented staffing visualises the optimal distribution of employees over the course of each day.

It becomes clear when unnecessary use staffing hours can be avoided and conversely also, at what times more employees on the sales floor can optimally harness the full sales potential.

The following factors are taken into account

  • Available hourly budget
  • Staff structure in the respective planning zones
  • Different types of days over the week
  • Differently weekday categories by expected turnover volume
  • The frequency profiles (visitors, customers, sales, number of items)
  • Holidays, public holidays and long weekends
  • Marketing campaigns
System integration
Import of data from merchandise management
For the use of annual planning, demand planning, forecasting, plan/inventory reconciliation, and salesrelated evaluations, data from the cash register or merchandise management system is used.
In addition to sales, product groups, items, and salesperson numbers are also imported.

Seamless system integration and data exchange

A key feature of our software is its seamless integration into our customers’ system landscape. It is important to us that system integration works simply, quickly, and reliably.
For this reason, we work with numerous system partners, for which we have developed standardized interfaces.

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