Customer interviews

Mey Store Mainz
“The Porsche among IT providers.” SEAK at Mey – Interview with Patricia Bodmer, Retail Operations Manager 1000 664 Workforce Management im Handel | SEAK Software GmbH
“The Porsche among IT providers.” SEAK at Mey – Interview with Patricia Bodmer, Retail Operations Manager

Selling lingerie not only requires a high level of time-investment to provide consultation, but is also often an “intimate matter” between the saleswoman and her customer. A high-quality “shopping experience” in this case is not created by frequency-oriented workforce planning alone, but ideally ensures that the right saleswoman is on the sales floor at the right time. SEAK’s software supports Mey’s specialist shops with this.

Mey, in Albstadt, is a living family tradition since 1928. The company, which was founded at the time as a contract knitting shop, today stands for internationally sought-after women’s and men’s underwear, lingerie and swimwear (men) with premium standards.

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„Staff costs reduced by more than 20%.” SEAK at PYLONES – Interview with area manager Jürgen Kohnen 1000 700 Workforce Management im Handel | SEAK Software GmbH
„Staff costs reduced by more than 20%.” SEAK at PYLONES – Interview with area manager Jürgen Kohnen

On how the French chain PYLONES manages to reduce staff costs in its German stores without compromising the quality of service through staff scheduling and time management from SEAK software.

PYLONES is the extraordinary story of Jacques and Léna Guillemet, who started out as designers in a small creative studio in 1985 and today own an international company.

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Intersport Gü Sport store
„Overtime is down 80 percent.” SEAK at Intersport GÜ Sport – Interview with Managing Director Rüdiger Günl 900 617 Workforce Management im Handel | SEAK Software GmbH
„Overtime is down 80 percent.” SEAK at Intersport GÜ Sport – Interview with Managing Director Rüdiger Günl

Staff scheduling in sports retail: The entrepreneur Rüdiger Günl speaks about its benefits and his experience working with SEAK software.

Scheduling employees as productively as possible is a basic principle for managers in retail. But as the number of stores and employees increases, this becomes an outright challenge without intelligent, sophisticated software for staffing requirements planning.

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A Schuhhandel Förstemann store | www.seak.de
“Taking exactly the right measures.” SEAK at Schuhhandel Förstemann – Interview with Daniel Förstemann 900 617 Workforce Management im Handel | SEAK Software GmbH
“Taking exactly the right measures.” SEAK at Schuhhandel Förstemann – Interview with Daniel Förstemann

Achieving the perfect fit: the Förstemann family’s 18 Rieker stores use SEAK Software IT solutions and significantly simplify staff scheduling, optimise the number of employees in terms of customer frequency and make further opportunities for improvement visible at a glance with smart analysis tools.

The “shoe family” Förstemann (company headquarters: Ahnatal near Kassel) operates 18 Rieker monobrand stores in Germany. Kerstin and Jürgen Förstemann form the management together with son Daniel and daughter Nina, as well as the only non-family member, Jonas Roth, who heads the controlling department.

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